Matary Platform

Privacy Policy

How Matary Platform collects, protects, and uses your personal and academic data while preparing you for your medical curriculum.

Effective Date: October 2026
Data Protected & Encrypted
Medical Curriculum Scope

1. Introduction & Overview

Welcome to Matary Platform ("we," "our," or "the Platform"). We provide a specialized medical educational platform that delivers structured curriculum courses, written question banks, and automated grading evaluation to medical students across accredited universities.

This Privacy Policy explains how we collect, store, process, and safeguard your personal information when you create an account, authenticate via Google or passwords, purchase or redeem activation codes, access medical courses, and complete topic exams. By using Matary Platform, you consent to the data collection and practices described in this document.

2. Information We Collect

We only collect information necessary to tailor the curriculum to your exact academic year and guarantee secure learning sessions:

Personal Identity

Full name, email address, password hashes, and optional profile avatars.

Academic Enrollment

Enrolled University, Academic Grade (e.g. Year 1 through 6), and mobile phone number.

Exam Submissions

Uploaded handwritten answer photos, answer timestamps, and completion statuses.

Technical & Security

IP addresses, session identifiers, browser presence heartbeats, and activation code redemption hashes.

3. How We Use Your Information

We process your data strictly for legitimate educational and security purposes, including:

  • Curriculum Filtering: Delivering content and questions specifically matched to your university and grade level.
  • Access Validation: Verifying email addresses via OTP codes and activating subscriptions via university-bound activation codes or payment gateways.
  • Performance Tracking: Computing topic completion percentages, streak points, daily mission progress, and cohort leaderboards.
  • Security & Integrity: Preventing concurrent credential sharing, session hijacking, exam timer manipulations, and brute-force attempts.

4. Handwritten Exams & Engine Evaluation

Matary Platform utilizes specialized optical character recognition and evaluation engines (Our Engine) to evaluate handwritten medical answers against expert model answers.

Our Engine Privacy Commitments:

  • Uploaded answer sheets are transmitted securely through encrypted channels solely to evaluate student proficiency.
  • Student uploaded images are never sold or shared with unauthorized commercial parties.
  • Engine evaluation feedback serves as a formative study aid and does not substitute for official university examination grading.

5. Third-Party Services & Payments

We partner with trusted third-party providers to deliver core platform functionality:

  • Payment Gateways (Paymob): When purchasing online subscriptions, your payment transactions are processed securely through PCI-DSS compliant payment gateways. We never store credit or debit card numbers on our servers.
  • Google OAuth: If you choose to log in with Google, Google provides your basic profile and verified email according to your Google account permissions.
  • Transactional Delivery: Email delivery providers dispatch account verification OTP codes and security notices.

We do not sell, rent, or monetize your personal or academic information under any circumstances.

6. Data Security & Storage

We employ industry-grade physical, technical, and organizational measures to safeguard your information:

Encryption Standards HTTPS/TLS encryption in transit for all communications, and cryptographically hashed passwords and activation codes at rest.
Granular Access Controls Strict role-based authorization restricting student data access only to authorized administrative personnel.

7. Single-User License & Anti-Sharing

Each subscription and activation code issued on Matary Platform is strictly intended for a single student. Sharing your credentials, reselling activation codes, or attempting simultaneous multi-device logins violates platform integrity.

We monitor active presence heartbeats and concurrent sessions. Accounts detected engaging in credential sharing or automated scraping are subject to immediate suspension without refund.

8. Your Rights & Account Control

You have direct control over your profile and learning data:

  • Profile Updates: You can update your phone number, password, two-factor authentication, and security credentials directly from Account Settings.
  • University & Grade Alignment: Changes to university or academic grade can be adjusted during onboarding or by contacting academic support to prevent curriculum mismatches.
  • Account Deletion: You may request account closure and deletion of personal data by contacting our support team or using account deletion actions where available.

9. Cookies & Presence Sessions

We use essential session cookies strictly necessary to keep you securely signed in, preserve active exam timers, store cart items, and maintain CSRF protection. We do not utilize third-party advertising cookies or cross-site tracking scripts.